Thank you for purchasing home decor products from our website. To safeguard consumer rights, please carefully read the following Refund and Return Policy before making a purchase.

I. Clearance Sale Statement

Due to ongoing operating losses within the company, and in an effort to reduce excess inventory and storage costs, we have decided to conduct a “Clearance Sale” of our existing stock at a loss.

Therefore:

  • All items are being sold at discounted prices;
  • Inventory is limited and available only while supplies last;
  • Some items may not be restocked once sold out;
  • Clearance items remain eligible for return and refund rights as stipulated in this policy;
  • This clearance event does not affect the statutory rights to which consumers are entitled by law.

II. Shipping Information

All orders are shipped from our warehouse in the United States.

Shipping Warehouse Address:

720 W Forest Dr, Mustang, OK, 73064

III. Order Processing and Shipping Times

  • All orders will be processed and shipped on the same day that successful payment is received;
  • Standard delivery time within the United States is estimated to be 2 business days;
  • Actual delivery times may be subject to delays due to weather conditions, public holidays, logistics operations, or other force majeure factors.

IV. 30-Day Return Guarantee

Customers may request a return within 30 days from the date of receiving the item(s).

To be eligible for a return, the item(s) must meet the following requirements:

  • The item(s) must be in good condition;
  • The item(s) must not show signs of damage caused by human error or misuse;
  • The item(s) must include original packaging, tags, and relevant accessories (where applicable);
  • The item(s) must remain in a resalable condition.

V. Ineligibility for Returns

The following situations may render an item ineligible for a refund or return service:

  • The 30-day return period has expired;
  • The item shows signs of human-induced damage, abuse, or improper use;
  • The item is missing major components, original packaging, or accessories;
  • The item has been modified, disassembled, or repaired;
  • The item was damaged due to reasons attributable to the customer.

VI. Receipt of Damaged Goods

If an item arrives damaged, is missing components, or if you receive the incorrect item, you must submit a return request as soon as possible after receipt and provide relevant supporting documentation.

Upon verification, we will arrange for a refund, replacement, or reshipment of the item(s) based on the specific circumstances. VII. Refund Processing Time

Once returned items have been received and verified:

Refunds will be processed within 3 business days;
Refunds will be issued via the original payment method used for the purchase;
The actual time it takes for the funds to reach your account may vary depending on the processing times of your bank or payment provider.

The refund amount will be calculated based on the actual amount paid for the order.

VIII. Return Shipping Costs

Situations where we cover return shipping costs:
The item has quality defects;
The item was damaged during transit;
The wrong item was shipped;
The item is missing key components.
Situations where the customer covers return shipping costs:
Returns unrelated to product quality;
The customer simply dislikes or no longer needs the item;
The customer purchased the wrong model, size, or color;
Other reasons not attributable to the merchant.

IX. Return Address

Please ship approved returns to the following address:

720 W Forest Dr, Mustang, OK, 73064

Please ensure that the item is securely packaged and retain your shipping tracking information as proof of return.

X. Refund Amount Details

The refund amount covers only the actual price paid for the item(s). Unless otherwise required by law:

Fees for completed delivery services may not be refundable;
Refunds for orders involving special promotional offers will be calculated based on the actual amount paid;
In the event of a partial return, the refund amount will be calculated based on the value of the specific items returned.

XI. Policy Updates

We reserve the right to update this Refund and Return Policy as necessary to comply with applicable laws and regulations, or to reflect changes in our business operations or services. Any updated policy will take effect immediately upon its publication on our website.