Welcome to limestonehome.shop (hereinafter referred to as “this Website”). We value your privacy and the security of your personal information, and we are committed to protecting the information you provide while using this Website. This Privacy Policy is designed to explain how we collect, use, store, and protect your personal information. By accessing, browsing, or using this Website, you acknowledge that you have read and agree to the contents of this Policy.
- Information Collection
When you use the services of this Website, we may collect the following information:
Name, contact phone number, and email address;
Shipping address, billing address, and order details;
Payment information (securely processed by third-party payment service providers; this Website does not directly store complete payment information);
Order history, shipping and delivery information, and after-sales service records;
IP address, device information, browsing behavior, and website usage data.
- Purposes of Information Use
The collected information will be used for the following purposes:
Processing orders, payments, and delivery services;
Providing customer support, return, and refund services;
Sending order confirmations, shipping status updates, and service notifications;
Optimizing website functionality and improving the user shopping experience;
Preventing fraudulent activities and ensuring transaction security.
- Information Sharing and Disclosure
We will not sell, rent, or trade your personal information. We may share necessary information only under the following circumstances:
With payment service providers to complete the payment process;
With shipping and logistics partners to fulfill order delivery;
In compliance with applicable laws, regulations, or legitimate government requests.
- Shipping and Delivery Information
Shipping Origin: United States
Order Processing Time: Processed on the same day (on business days)
Shipping Transit Time: Approximately 2 days
Tracking information will be provided once the item has been shipped, allowing customers to monitor their delivery status. - Return and Refund Policy
Return Period: Return requests may be submitted within 30 days of receiving the item.
Items must remain in their original packaging and meet the specified return conditions.
Refund Processing Time: Refunds will be credited back to the original payment account within 3 days of confirming the return. - Special Note on Clearance Sales
Due to sustained operating losses, the merchant has decided to conduct a clearance sale at a loss.
Some items may be sold at prices below cost; inventory is limited and available only while supplies last. Clearance items remain subject to this Website’s current Return and Refund Policy. 7. Information Security
We implement reasonable technical and administrative measures to protect your personal information and to prevent unauthorized access, disclosure, alteration, or loss. However, please understand that absolute security cannot be guaranteed for internet transmissions and data storage; therefore, please acknowledge the associated risks.
- Policy Updates
This website reserves the right to modify or update this Privacy Policy. Any updated content becomes effective immediately upon publication; your continued use of this website constitutes your acceptance of the updated policy.